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2013 Honda Accord Complaint — STEERING (ODI 11476263)

Power steering failure, complete power steering rack replacement by Honda Dealership. Symptoms identical to Honda Warranty Extension 5Z2, Service Bulletin #15-056. Dealer confirmed no damage to power steering rack. Vehicle did not throw DCT 53-01 or 53-012 so Honda and Dealer refused to repair under warranty extension,

Year2013
MakeHonda
ModelAccord
Component(s)STEERING
ODI number11476263
ManufacturerHonda (American Honda Motor Co.)
CrashNo
FireNo
Injuries0
Deaths0
Date of incident07/14/2022
Date filed07/28/2022
SummaryPower steering failure, complete power steering rack replacement by Honda Dealership. Symptoms identical to Honda Warranty Extension 5Z2, Service Bulletin #15-056. Dealer confirmed no damage to power steering rack. Vehicle did not throw DCT 53-01 or 53-012 so Honda and Dealer refused to repair under warranty extension, forcing customer to pay out of pocket. This is the subject of an ongoing NHTSA investigation which began May 2021. The consumer stated that the issue occurred all the time and var
SourceNHTSA Complaints

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