2018 Honda Accord Complaint — FUEL/PROPULSION SYSTEM (ODI 11593268)
Due to the fuel pump module recall by Honda, I took my 2018 Honda Accord to Stevenson Hendricks Honda located in Wilmington, NC on [XXX]. Stevenson Hendricks Honda refused to replace my fuel pump module claiming that my car head gasket was blown which isn't true. I had a mechanic to verify the head gasket wasn't blown.
| Year | 2018 |
|---|---|
| Make | Honda |
| Model | Accord |
| Component(s) | FUEL/PROPULSION SYSTEM |
| ODI number | 11593268 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Date of incident | 06/06/2024 |
| Date filed | 06/09/2024 |
| Summary | Due to the fuel pump module recall by Honda, I took my 2018 Honda Accord to Stevenson Hendricks Honda located in Wilmington, NC on [XXX]. Stevenson Hendricks Honda refused to replace my fuel pump module claiming that my car head gasket was blown which isn't true. I had a mechanic to verify the head gasket wasn't blown. Prior to going to the dealer, I contacted Honda Foundation at 1-800 999-1009 who instructed Stevenson Hendricks to replace fuel pump module, and not to charge me like they told me |
| Source | NHTSA Complaints |
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