2019 Honda Accord Complaint — UNKNOWN OR OTHER (ODI 11712454)
Radio/Infotainment system displays: Please insert USB drive containing valid software license file and press OK. I do not have a software license. The dealer asked me on 12/19/25 to contact American Honda. I got a case # that day of #XXX and was assigned a case manager who then went on vacation from 12/25 to 1/5. I und
| Year | 2019 |
|---|---|
| Make | Honda |
| Model | Accord |
| Component(s) | UNKNOWN OR OTHER |
| ODI number | 11712454 |
| Manufacturer | Honda (American Honda Motor Co.) |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Date of incident | 12/19/2025 |
| Date filed | 01/21/2026 |
| Summary | Radio/Infotainment system displays: Please insert USB drive containing valid software license file and press OK. I do not have a software license. The dealer asked me on 12/19/25 to contact American Honda. I got a case # that day of #XXX and was assigned a case manager who then went on vacation from 12/25 to 1/5. I understand that. Since then, Case Manager and American Honda is not responding to my calls or Jeff Wyler Honda Dealership in Cincinnati Ohio. The dealer said they need the USB with th |
| Source | NHTSA Complaints |
🔍 Search all vehicle complaints →
$699/mo
Try AutoComplaints →