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2020 Honda Civic Complaint — UNKNOWN OR OTHER (ODI 11653913)

I am the owner of a 2020 Honda Civic Sport, and my air conditioning system has stopped working due to a failed evaporator. A certified Honda dealer confirmed the diagnosis and quoted a high cost for repairs. After researching, I found many other Civic owners with the same issue across multiple model years (2016–2021).

Year2020
MakeHonda
ModelCivic
Component(s)UNKNOWN OR OTHER
ODI number11653913
ManufacturerHonda (American Honda Motor Co.)
CrashNo
FireNo
Injuries0
Deaths0
Date of incident04/10/2025
Date filed04/10/2025
SummaryI am the owner of a 2020 Honda Civic Sport, and my air conditioning system has stopped working due to a failed evaporator. A certified Honda dealer confirmed the diagnosis and quoted a high cost for repairs. After researching, I found many other Civic owners with the same issue across multiple model years (2016–2021). Honda has issued an extended warranty for the AC condenser but not for the evaporator, even though both are key components of the same system. This issue negatively impacts the com
SourceNHTSA Complaints

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