2021 Ford Explorer Recall — BACK OVER PREVENTION:DISPLAY FUNCTION (23V305000)
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear
| Year | 2021 |
|---|---|
| Make | Ford |
| Model | Explorer |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Campaign number | 23V305000 |
| Manufacturer | Ford Motor Company |
| Summary | Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of |
| Consequence | A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury. |
| Remedy | Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14. |
| Report received | 28/04/2023 |
| Source | NHTSA |
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