Customer Loyalty: Toward an Integrated Conceptual Framework
Customer Loyalty: Toward an Integrated Conceptual Framework is one of 9,000 studies in the ScholarPulse dataset. Key details — Authors: Anthony Steven Dick, Kunal Basu; Journal / source: Journal of the Academy of Marketing Science; Year: 1994.
| Authors | Anthony Steven Dick, Kunal Basu |
|---|---|
| Journal / source | Journal of the Academy of Marketing Science |
| Year | 1994 |
| Field | Customer Service Quality and Loyalty |
| Times cited | 6580 |
| Type | article |
| DOI / link | https://doi.org/10.1177/0092070394222001 |