Satisfaction: a behavioral perspective on the consumer
Satisfaction: a behavioral perspective on the consumer is one of 9,000 studies in the ScholarPulse dataset. Key details — Authors: Oliver, Richard L.; Journal / source: Choice Reviews Online; Year: 2010.
| Authors | Oliver, Richard L. |
|---|---|
| Journal / source | Choice Reviews Online |
| Year | 2010 |
| Field | Customer Service Quality and Loyalty |
| Times cited | 6081 |
| Type | article |
| DOI / link | https://doi.org/10.5860/choice.47-6963 |