Work W3122877168
Work W3122877168 is one of 9,000 studies in the ScholarPulse dataset. Key details — Authors: Jörg Henseler, Christian M. Ringle, Rudolf R. Sinkovics; Journal / source: Research Explorer (The University of Manchester); Year: 2009.
| Authors | Jörg Henseler, Christian M. Ringle, Rudolf R. Sinkovics |
|---|---|
| Journal / source | Research Explorer (The University of Manchester) |
| Year | 2009 |
| Field | Customer Service Quality and Loyalty |
| Times cited | 10713 |
| Type | book-chapter |
| DOI / link | https://doi.org/10.1108/s1474-7979(2009)0000020014 |