MyChart Proxy Outreach to Parents (MyPOP)
The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are: * will outreach via text or patient portal mess
| Condition(s) | Health Technology |
|---|---|
| Status | Recruiting |
| Phase | NA |
| Study type | Interventional |
| Summary | The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are: * will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access). * which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period. |
| Who can participate | Inclusion Criteria: * Guardian of a child aged ≤12 years seen in one of the two identified health centers within the last 3 years with guardian status and contact information documented in the child's EHR Exclusion Criteria: * Preferred method of contact for guardians with no MyChart is telephone or physical letter to home * Guardians with EHR proxy access already activated for all children in their care. |
| Ages | 18 Years |
| Sex | All |
| Accepts healthy volunteers | Yes |
| Lead sponsor | Yale University |
| Locations | New Haven, Connecticut, United States; New Haven, Connecticut, United States; New Haven, Connecticut, United States; New Haven, Connecticut, United States |
| Start date | 2024-10-15 |
| NCT ID | NCT05989308 |
| Official listing | https://clinicaltrials.gov/study/NCT05989308 |