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Reducing Missed Appointments

There are four goals of this project: (1) To examine the impact of different appointment reminder messages on appointment attendance; (2) to determine the added benefit of a patient navigator reaching out in advance of appointments to families at elevated risk of missing their appointment, and determine the most common

Condition(s)Neurodevelopmental Disorders
StatusRecruiting
PhasePhase 3
Study typeInterventional
SummaryThere are four goals of this project: (1) To examine the impact of different appointment reminder messages on appointment attendance; (2) to determine the added benefit of a patient navigator reaching out in advance of appointments to families at elevated risk of missing their appointment, and determine the most common barriers families face in appointment attendance; (3) to evaluate which patients are at highest risk of missing their appointment, and to determine the effectiveness of the intervention trial across different patient risk levels; and (4) to examine if the missing appointment interventions increase the socioeconomic diversity patients.
Who can participateInclusion Criteria: * All patients who are scheduled to be seen within the center for autism or the center for neuropsychological and psychological assessment for evaluation appointments will be automatically enrolled in the reminder message portion of the intervention trial. * Patients who are at elevated risk within the center for neuropsychological and psychological assessment are automatically enrolled in the patient navigator portion of the intervention trial. Exclusion criteria: * None for the messaging portion of the study * For patient navigation, patients \>18 years of age will be excluded.
Ages1 Month to 24 Years
SexAll
Lead sponsorHugo W. Moser Research Institute at Kennedy Krieger, Inc.
LocationsBaltimore, Maryland, United States
Start date2025-12-29
NCT IDNCT06915480
Official listinghttps://clinicaltrials.gov/study/NCT06915480

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